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Can I display the audit trail on the screen of the DAT module

The display on the iDat provides information limited to the identification of the locks by ID and serial number, the battery condition in the lock and the progress of the...

  Modified: 2006-03-27 Views: 1342
Will my IDAT software work with Windows Vista or are there some known problems?

The software has not been tested with Windows Vista. We are not aware of issues at this time.

Modified: 2007-06-18 Views: 1360
Custom Lock Division (1) Cylindrical Locksets (18)

All Lever and Knob Cylindrical Locksets

Deadbolts and Deadlatches (1)
Finishes (1) IQue Locksets (90)

Standalone access control locksets

Marks Metro Series Locksets (2)
Mortise Locks (12) Ornamental Iron Locksets (3) Tubular Locksets (1)
Woven Wire Gate Locks (0)  
Most Viewed Articles
Why are Ornamental Mortise Locks installed upside down and will this affect how the cylinder functions?

Ornamental Iron locksets are installed so that the knobs of the Ornamental Iron Door are located above the Front door knob. This allows for less space between...

Modified: 2005-11-22 Views: 4117
When I install a 91A/3 Marks Metro Lock set , the inside knob is locked as well as the outside.

If the inside spindle is not installed properly the knob may not turn freely on one or both sides. The spindle is two pieces, one threaded into the other, and...

  Modified: 2005-11-22 Views: 3145
What is Handing on a mortise or cylindrical lockset?

By specifying the handing of a lock, you tell the manufacturer how the latch is to be oriented with the door, and, which side of the lock body is rigid when in the...

Modified: 2005-11-19 Views: 3003
How do you clear an IQue Lockset

Clearing the lock can be done in a couple of different ways. Function 16 for instance can erase certain parts of the memory. Option Zero clears Users, Schedules...

  Modified: 2006-02-23 Views: 2871
I can't get the outside lever on my IQ1K lock, it slips on the tube but doesn't catch.

1. On the standard key in lever application, make sure you have the key in the cylinder and it is turned approximately 45 degrees. 2. If the chassis has been rotated...

Modified: 2006-03-07 Views: 2541
I have a Marks lock on my iron door, I never got a key for it so I was trying to take the lock off to get it rekeyed, but I can't the lock off the door. I took all strews off but the lock cylinder won't come out of the door. Is there anyway to get this out?

The cylinder can be removed by loosening the set screws that hold it in position. These screws are located in the lock front or faceplate and are accessible when the door...

Modified: 2008-02-25 Views: 2517
How do I reach IQue tech support?

Please check the IQue Knowedge Base for frequently asked questions. LIVE IQue tech support is available Monday - Friday from  8:00 AM - 8:00PM EST...

Modified: 2005-12-06 Views: 2498
What are mushroom knobs?

Mushroom knobs are our standard ornamental knobs with a shortened projection.  They are used when there is not sufficient space between the ornamental iron...

  Modified: 2005-11-22 Views: 2451
What cylinders will fit into your series of cylindrical locks?

The 70 series and 90 series locksets can be ordered to accept a wide variety of OEM cylinders.  A list of these is available in our price book.  About the only...

Modified: 2006-01-17 Views: 2344
How do you time a cylindrical classroom lockset

Cylindrical Leversets ( Grade 1 and Grade 2 ) need to be timed

Modified: 2005-11-22 Views: 2200
Most Recent Articles
We have a lot of Trilogy and Cobra products. Can we download data from those locks int the IQue software?
WHAT KEY WAY DOES THE IQ LOCKSETS COME IN?? DO WE ORDER IT IN A SPECIFIC KEYWAY?
I get an error on the iDat when I select "upload to lock" or "audit trail".
iDat Mark2 Upload Trouble Shooting
Can not get the iDat to upload lock information. I do a reset Idat module, then do a up load time zone. Go to the door lock enter my code * 14* and the lock goes to red light and Prox card does not work. On a second note what is the definition for time zone. So, I understand if I program the software correct. 810-640-2000
How can I transfer the user information from my iDat Version IV software to the iDat Mark2 software?
Can I set the lock to use a IUD only without a proxy key ? I have the IQ KP Thanks Robby
I need to move the IDat software to a different machine. How do I transfer the data over?
Hello i have marks i/c core going in one of my bldgs,But i have best service equipment can i cut marks keys with my existing key cutter A4 system.
I am a contractor and need to change the handing of a I que series lock on a door for a customer. Can you give me some instructions
The software will not start. The U3 launchpad comes up, but when I click on the Marks software nothing happens.
When I set the lock to the free passage mode, it changes back to the locked mode by itself after a couple of hours. No holiday schedules are programmed or other programming that I can see would cause this. Is the lock not supposed to stay unlocked until the lock command is activated?
I created a facility and saved it but my information is gone when I opened the software again. Did I lose it?
I have a Marks lock on my iron door, I never got a key for it so I was trying to take the lock off to get it rekeyed, but I can't the lock off the door. I took all strews off but the lock cylinder won't come out of the door. Is there anyway to get this out?
My family Doctor ask me to fix his door knobs in his office Their are two in question they are both Marks, American lever 26D lock sets which grade they are I don't know. One will not open up from the inside by turning the lever down only works going up and the other will not lock when you push the button in. They look like a high quality lock set. Can you help? And where would the nearest dist. be located I live in Trevose Pa. 19053 Thank You Mike
 
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Marks USA
 
Marks USA, Amityville, NY 11701
800-526-0233 | fax 631-225-6136